Our Commitment to Excellence

ISO CERTIFICATION

FCT is committed to achieve and maintain excellence in Quality Management System (QMS),meeting ISO 9001:2015 requirements.

  • Develop, implement and maintain a QMS meeting ISO 9001:2015 requirements
  • Adhere to codes of best practice, and comply with our own Standards and Procedures and all applicable
  • International Laws and Standards Achieve customer satisfaction by meeting their expectations.
  • Train and develop our employees to meet QMS requirements as may be appropriate to the nature of each employee’s work.
  • Monitor and ensure continuous improvement through measuring our performance against set Quality Objectives and Targets.

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Our Goals for Quality

Objectives

We strive to maintain the highest quality standards by focusing on timely delivery and continuous process improvement to enhance customer satisfaction.

  • - To comply fully with requirements of ISO 9001:2015.

  • - To review QMS periodically to ensure continuing suitability and effectiveness.

  • - To ensure on time delivery of customer orders.

  • - To eliminate customer complaints and create delighted customers.

  • - To measure and improve Quality Objectives and Targets and review impact on performance of products and services.